Terms of Service.
These terms govern your use of Captiv. By using the service you agree to them. If you do not agree, please do not use Captiv.
1. What Captiv is
Captiv generates captions and hashtags for social media posts. You upload media — an image, carousel, or video — and Captiv uses AI to analyze it and write caption options in your voice, tuned per platform.
2. Accounts
You can try Captiv without creating an account. Adding an email creates a free account and lets you keep your history and voice profile across devices. You are responsible for activity that happens under your account and for keeping access to your email secure. You must be able to form a binding contract to use the service.
3. Plans and billing
Free. Anonymous visitors get 3 free generations. Free accounts get 5 generations per month. Limits may change; we will not lower them for a billing period you have already started.
Paid plans. Pro is a $15/month subscription with 50 generations per month. Studio is a $35/month subscription with 500 generations per month. Enterprise plans have custom pricing set by agreement. Some features — voice-matched captions, video and carousel analysis, and creative direction — require a paid plan. Subscriptions are billed through Stripe and renew automatically each month until you cancel. You can cancel anytime from the billing portal; cancellation takes effect at the end of the current billing period, and you keep paid access until then. We do not offer refunds for partial months.
4. Acceptable use
You agree not to:
- upload or generate content that is unlawful, or use the service for unlawful purposes;
- upload media you do not have the rights to use;
- abuse, overload, or interfere with the service, or attempt to bypass usage limits;
- reverse-engineer the service or scrape or access the API by automated means outside the product itself.
5. Your content
You own your uploads, and you own the captions Captiv generates for you. You grant us a limited license to store and process your uploads and generated text solely to provide the service to you — for example, sending your media to our AI providers for analysis and using your kept and edited captions to build your personal voice profile.
6. AI-generated output
Captions and hashtags are generated by AI. They can be inaccurate, incomplete, or off-tone — review everything before you publish it. We make no guarantee about the accuracy of outputs or the engagement, reach, or performance of anything you post.
7. Service availability
Captiv is provided "as is" and "as available." We may change, suspend, or discontinue features — or the service — and will give reasonable notice of material changes where practical. We do not promise uninterrupted or error-free operation.
8. Limitation of liability
To the maximum extent permitted by law, Captiv will not be liable for indirect, incidental, special, or consequential damages, or lost profits or data. Our total liability for any claim relating to the service is capped at the amount you paid us in the 12 months before the claim arose.
9. Termination
You can stop using Captiv at any time. We may suspend or terminate access if you breach these terms or use the service in a way that harms it or others. If we terminate a paid account without cause, we will refund the unused portion of the current billing period.
10. Changes to these terms
We may update these terms as the product evolves. If a change is material, we will make reasonable efforts to notify you — for example by email or an in-product notice. Continuing to use Captiv after changes take effect means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the United States.
12. Contact
Questions about these terms: jaec@litkogiftshop.com