Contact

Get in touch.

Questions about captions, billing, or your account? Feedback or a bug to report? Send us a note and a real person will get back to you — usually within one business day.

Prefer email? Reach us directly at supportcaptivsocial@gmail.com.

Email us

supportcaptivsocial@gmail.com

Prefer your own inbox? Email us directly — it lands in the same place as the form.

Response time

We answer most messages within one business day. Paid plans get priority.

Have an account?

The Help & support center has quick answers on credits, billing, video analysis, and your voice profile.

Creators

Want a free month? Post a reel about Captiv and claim it here.